DNS Tools
CONTACT

Contact DNS Tools

Questions, feedback or a business enquiry? Send us a message and you will get a reference number and a private link to follow the conversation.

Send us a message

We reply to this address. It is not used for marketing.

0 / 8000 characters. Describe what you did, what you expected and what happened. Do not include passwords, API keys or private keys.

Up to 3 files (PDF, PNG, JPG, TXT, LOG), 5 MB each, 5 MB in total. Files are checked for type but not virus-scanned on this server.

Sending this form does not subscribe you to anything. No marketing consent is recorded.

Who operates DNS Tools

DNS Tools is a product of Spectra Technologies India Private Limited (the operator) and is hosted on SpectraCloud (spectracloud.com). The operator's registered address, registration number and tax identifiers will be published on this page once the operator has confirmed them; none are stated here until then.

What to include

A good message gets a faster answer. Where relevant, please include the following.

  • The domain or tool you were using and roughly when.
  • What you expected and what happened instead, with any error text.
  • For report problems, the email address used and the time of the request.
  • For refund questions, the receipt or order reference. See the refund policy.
  • Please do not send passwords, API keys or private keys. We will never ask for them.

Privacy requests

To ask for access to, correction of, or deletion of your data, or to withdraw marketing consent, use the form on this page and say that it is a privacy request. We may need to confirm that you control the email address concerned. See the privacy policy for how data is handled.

Reporting a security issue

If you believe you have found a security problem in DNS Tools itself, please describe it using the form on this page, with enough detail to reproduce it. Please do not access data that is not yours, do not disrupt the service, and give us reasonable time to respond before disclosing publicly. A formal disclosure policy and any safe-harbour wording are to be confirmed by the site owner.

What support can and cannot do

Support can explain how a result was produced, help with delivery or verification problems, and handle privacy and refund requests. We cannot change your DNS or mail configuration for you, and we cannot guarantee a response time until the owner defines one. We do not provide legal advice.

Response times, support hours and the name of the operating entity are to be confirmed by the site owner and will be added here.

Language and accessibility

If you need information in a different format, or have difficulty using any part of the site, tell us through the form and we will try to help or point you to an alternative. Plain descriptions of problems are more useful than screenshots alone, although you may attach either.

Please write in as much detail as you reasonably can. A message that says only that something is broken gives us nothing to investigate, while one that names the domain, the tool and the time lets us look at the relevant record.

Abuse and misuse reports

If you believe the service is being used to probe a domain you own without your permission, tell us the domain, the approximate time and any request details you have, such as source address or user agent from your logs. We can review rate-limit and request records for that period. Where misuse is confirmed we can restrict the offending use under the terms of service.

Related pages

See also the terms of service and the privacy policy.